Returns & Claims Orchestration Engine
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One system record, three reader paths.
Feature-frozen3-act recordGitHub available
Business proofFounder / operator
From Tracking Exceptions to Owned Claims
Turns failed deliveries into owned claims with evidence, exports, deadlines, and audit history. Avoids roughly €32K in manual case chasing.
System FlowData ModelArchitecture LayersDecision Log
Open business proof6 min read
Architecture proofCTO / architect
Architectural Brief: Returns & Claims Orchestration Engine
Redis events can arrive twice, late, or with stale shipment state. The architecture turns that noise into tenant-owned claims.
System TopologyInfrastructure DecisionsConstraintsDecision Log
Open architecture proof6 min read
Technical proofSenior engineer
Why I Moved Redis Acknowledgement Outside the Database Transaction
A Redis ack landed before PostgreSQL committed. One bad event could erase a good one from recovery while leaving no claim behind.
Code SampleFailureConstraintSurprise
Open technical proof6 min read